Reducing overwhelm and its damage to the well-being of staff.  Staff are working at full capacity.  As a result, people are feeling swamped and almost paralyzed by the volume of work.  Everything feels urgent and important.  There aren’t enough hours in the day to get through everything and Zoom meetings are being used as a time to get through emails.  Staff are doing their best to support colleagues and service the client so there is a certain amount of people-pleasing going on and uncertainty around what they should say “no” to or how to say “no” without causing offence.  Staff are feeling exhausted.


  • What is overwhelm?
  • How are you spending your time?
  • What stops you using your time effectively?
  • What should you be doing?
  • What is keeping you stuck?
  • How to say “no” without causing offence
  • The importance of flow for creativity and productivity
  • Tools and techniques for reducing overwhelm
  • After lockdown and the return to the office


  • Better understanding of your real priorities
  • More control over how to achieve your priorities such as planning, business development and building relationships with the client
  • Improved communication internally and with clients leading to stronger relationships
  • Effectively manage emails, shorten meetings and prevent interruptions
  • Less procrastination and people-pleasing
  • Confidence to say ’no’ constructively and signpost alternatives
  • Scheduling flow for better creativity and productivity
  • More time to be creative and productive
  • Practical tools and techniques to take away
  • How to return to the office

Virtual Format

The masterclass can be done via Teams or Zoom.  It is interactive (with breakout rooms) and suitable for all departments and all levels from 20 to 150 people.


60 minutes including Q&A.

For more details or to book a session call me on 0779 555 2986 or contact me 


“Catherine is a very effective coach who has helped me bring real clarity and purpose to my current role. Her questions are well chosen, thought provoking and lead to tangible outcomes. I have really enjoyed working with her and highly recommend her as a coach.”

Brig. Mike Butterwick

British Army


“My coaching session with Catherine had just the right mix of warm support and gentle challenge to help move me forward in deciding some clear next steps. Catherine gives you her full attention and in so doing, asks questions tailored just to you and your topic, so that you feel a sense of satisfa…

Ellie Highwood

Climate Scientist


“I highly recommend Catherine as a coach. I have found her to be a good listener who asks thoughtful and challenging questions. She gives me time to organise my thoughts and consider new perspectives in order to come up with a workable way forward. She is a very practical individual, feet squarely…

Caroline Hempstead

Senior Executive Coaching and Corporate Affairs Consultant


“I have been coached by Catherine now on several occasions and find her style to be calm and reassuring. She excels at asking challenging and powerful questions which often require me to think outside the box and lead me to some really helpful thoughts and actions. I can highly recommend her.&#822…

Tonia Lovell

Former Chief Legal Officer Unilever & Non-Exec Director EY


“Catherine has helped me unpick some complex team issues over a series of coaching sessions. Catherine’s balanced and structured approach has led to a series of simple, easy to achieve steps that have had a real impact on my working life. She has an ability to ask challenging questions whilst al…

Becca Chapman

Data & Performance Analysis Manager


“She is experienced, observant, responsive and flexible with what shows up at the moment. She truly excels in powerful questions that allow the client to explore beyond current thinking.”

Zita Delevic

Professional Certified Coach Assessor & Former President of The International Coach Federation


“Within 5 minutes Catherine had managed to give me not only a clear view of what steps I needed to take to pull myself out of the ‘spiral’ I’d got into, but also how to start shaping what I want to do going forward. Thank you so much.”


Programme Manager - Management Consultancy


“I am the current Director of a £1Bn plus recruiting business based within the public sector. I have been fortunate to meet Catherine through a mutual friend. The success of any coaching relationship is trust, mutual respect and understanding. The relationship that I have built up with Catherine …

John Matthews

Deputy Director Armed Forces Recruiting Programme