Handling challenging clients successfully is about establishing agreed boundaries

Do your staff:

Find some stakeholders tricky to manage?

Feel the need to please clients?

Find it difficult to handle conflict comfortably?

Find it hard to think on their feet?

My emphasis is on reducing the negative impact of Imposter Syndrome, increasing resilience and developing well-being in the workplace.

I have over 20 years’ experience of talking daily to the heads of department and staff of large international advertising agencies and independent hotshops through my previous experience as a recruitment consultant.  This has given me a unique insight into the dynamics of the advertising world and the relationship between client and agency.

I have seen first-hand how Imposter Syndrome seems to thrive in the advertising industry. I work with agencies to minimize its toxic effect on their employees.  I use my expertise as a coach to build confidence when it comes to handling challenging clients and give staff the skills to think on their feet.

I am a certified Executive Coach from Henley Business School and accredited by the International Coaching Federation (ICF) which is the only globally recognized, independent coaching authority.  In addition to extensive UK based experience, I have an excellent multicultural background having lived and worked in Central, Southern & Eastern Europe and Asia with experience of setting up new businesses and recruiting and leading large teams.

Call me on 0779 555 2986 or contact me to find out what I can do for you

Testimonial

“Catherine is a very effective coach who has helped me bring real clarity and purpose to my current role. Her questions are well chosen, thought provoking and lead to tangible outcomes. I have really enjoyed working with her and highly recommend her as a coach.”

Brig. Mike Butterwick

British Army

Testimonial

“My coaching session with Catherine had just the right mix of warm support and gentle challenge to help move me forward in deciding some clear next steps. Catherine gives you her full attention and in so doing, asks questions tailored just to you and your topic, so that you feel a sense of satisfa…

Ellie Highwood

Climate Scientist

Testimonial

“I highly recommend Catherine as a coach. I have found her to be a good listener who asks thoughtful and challenging questions. She gives me time to organise my thoughts and consider new perspectives in order to come up with a workable way forward. She is a very practical individual, feet squarely…

Caroline Hempstead

Senior Executive Coaching and Corporate Affairs Consultant

Testimonial

“I have been coached by Catherine now on several occasions and find her style to be calm and reassuring. She excels at asking challenging and powerful questions which often require me to think outside the box and lead me to some really helpful thoughts and actions. I can highly recommend her.&#822…

Tonia Lovell

Former Chief Legal Officer Unilever & Non-Exec Director EY

Testimonial

“Catherine has helped me unpick some complex team issues over a series of coaching sessions. Catherine’s balanced and structured approach has led to a series of simple, easy to achieve steps that have had a real impact on my working life. She has an ability to ask challenging questions whilst al…

Becca Chapman

Data & Performance Analysis Manager

Testimonial

“She is experienced, observant, responsive and flexible with what shows up at the moment. She truly excels in powerful questions that allow the client to explore beyond current thinking.”

Zita Delevic

Professional Certified Coach Assessor & Former President of The International Coach Federation

Testimonial

“Within 5 minutes Catherine had managed to give me not only a clear view of what steps I needed to take to pull myself out of the ‘spiral’ I’d got into, but also how to start shaping what I want to do going forward. Thank you so much.”

SM

Programme Manager - Management Consultancy

Testimonial

“I am the current Director of a £1Bn plus recruiting business based within the public sector. I have been fortunate to meet Catherine through a mutual friend. The success of any coaching relationship is trust, mutual respect and understanding. The relationship that I have built up with Catherine …

John Matthews

Deputy Director Armed Forces Recruiting Programme